Refer a Patient
Therapists, primary care providers, and school counselors: BrainHelp welcomes referrals for psychiatric evaluation and medication management.
In-person Tuesdays at 1190 Lincoln Ave, San Jose, CA 95125 · Telehealth throughout California
How to refer
For Referring Offices
Fax referral and relevant records to (669) 230-0955.
Please include: patient name, date of birth, and phone; insurance or self-pay; reason for referral and service requested; urgency; and your name, practice, phone, and fax so we can confirm receipt.
Questions? Call or text (669) 337-8396 or email chester@brainhelppsychiatry.com.
1. Call, text, fax, or email. Call or text (669) 337-8396, fax (669) 230-0955, or email chester@brainhelppsychiatry.com. Want to talk first? Use the Provider Contact Form and we'll respond within one business day.
2. Have your patient book directly (IntakeQ) — they can list you as the referring provider. Booking link: intakeq.com/booking/jfpgk4.
What Happens After You Refer
- We confirm receipt — We contact your office within one business day to confirm we received the referral.
- We contact the patient — We reach out within one business day to schedule. Patients may also book directly via IntakeQ and list you as the referring provider.
- We close the loop — With the patient's written consent, we notify you of the booking outcome and coordinate care, including updates on the treatment plan after the initial evaluation.
Who we see
BrainHelp provides psychiatric evaluations, medication management, supportive therapy, and EDD disability evaluations for ADHD, anxiety and test anxiety, depression, bipolar disorder, OCD, PTSD, and insomnia, with a focus on college, nursing, medical, and graduate students and working professionals. Children and teens are seen with parents involved in care.
In-person Tuesdays at 1190 Lincoln Ave, San Jose, CA 95125 · Telehealth throughout California
Insurance: Anthem Blue Cross, Blue Shield of California, Carelon Behavioral Health, UnitedHealthcare / United Behavioral Health (Optum), Oxford (Optum), UMR, Cigna, and Aetna. Self-pay is also available.
Not a fit for
BrainHelp is an outpatient practice and does not accept patients with highly acute psychiatric needs or a history of homicidal ideation. For psychiatric emergencies, please direct patients to 911, 988, or the nearest emergency room.